?Support

How can we
help?

Answers to common questions about the MoneyWorks and Vela apps and our studio services. We reply within 24 hours.

Getting started
How do I start with MoneyWorks?+
Download MoneyWorks from the App Store or Google Play. Create an account (email, phone, Google or Apple ID). Add income and expenses — the app automatically builds visual analytics, 30-day dynamics and financial indicators. The free trial starts immediately; after it, $69.99/year.
What is Vela and how does it work?+
Vela is a personal life navigator: it calculates daily, monthly and yearly numbers from your birth date. Each morning it shows your personal day number and its meaning, the day's advice (what to do, what to avoid) and a day rating. A month calendar is color-coded: gold = best days, green = favorable, neutral = pause. Up to 10 profiles for family and friends. 7 days free, then $69.99/year for Vela PRO.
Pricing & billing
How much do the apps cost?+
MoneyWorks — $69.99/year. Vela — $69.99/year (7-day free trial). All prices in USD. Payment only through the Apple App Store or Google Play. We don't collect card data. Cancel anytime — access continues to the end of the paid period.
How do I cancel my subscription?+
iOS: Settings → your name (Apple ID) → Subscriptions → find the app → “Cancel subscription”. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → find the app → “Cancel”. After cancelling, access continues to the end of the paid period. No partial refunds. Cancel at least 24 hours before the renewal date.
How do I request a refund?+
Refunds are handled by Apple or Google. Apple (iOS): reportaproblem.apple.com → sign in → find the purchase → “Request a refund”. Google (Android): Google Play → Profile → Payments & subscriptions → find the purchase → request a refund. You can also email us: info@brandworksapp.us. See the Refund Policy.
Account & data
How do I delete my account and all data?+
Three ways: (1) Email info@brandworksapp.us with subject “Account deletion” (include your email and app(s)); (2) In the app: Profile/Settings → “Delete account” → confirm; (3) Phone +1 (727) 370-2545 (Mon–Fri, 9am–6pm EST). Processed within 7 business days, irreversible. Cancel your subscription first. See Account Deletion.
Is my data safe?+
Yes. We use standard measures: encryption in transit (TLS/SSL) and at rest, password hashing, regular audits. We do not sell your data. All payments go through Apple or Google. See the Privacy Policy.
Services for clients
Do you build websites and apps for clients?+
Yes! Beyond our own products, BrandWorksApp LLC is a full-cycle studio: business analysis, websites (from $3,500), branding (from $1,500), Google Ads & social (from $800/mo) and mobile apps (from $10,000). Every project starts with a business analysis. Get in touch →
How long does a website or app take?+
Websites: 2–6 weeks (a simple landing — 2 weeks, multi-page with e-commerce — 4–6 weeks). Branding: 1–3 weeks. Mobile apps: 2–6 months — UX/UI, development, testing, App Store/Google Play submission. Exact timelines are agreed at the first consultation.

Still need help?

Our team is always here. We reply within 24 hours.

Write to us → +1 (727) 370-2545